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Frequently Asked Questions

or search frequently asked questions:


How to get a price list of A-INFO's products?


How do I place an order?
What if I have a question about my order?

Lead Time/Shipping date

If stock is available, when my ordered products can be shipped out after advanced payment?
How long is the lead time if the products are not available currently?


What payment methods do you offer?
What's the Incoterm and payment term?


How do you ship the order?
Would you pls. advise the pick-up address, if we want to use our own forwarder?
Will you buy insurance for my order in delivery?
How and when can I track my order?

Service & Warranty

How about the warranty term and repair service?
Terms and Conditions


Can you provide certificates like C.O.O or C.O.C ?
Can you provide custom labels for ordered products?
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